Lacrosse Scotland Membership & Events Portal FAQs
The FAQs will be updated as common questions appear.
| Topic | Question | Answer |
|---|---|---|
| Booking event(s) | I am trying to register as a triallist for a Performance Development event but it won’t let me |
To register as a triallist you must be a member of Lacrosse Scotland, so once you either join or renew your membership you will be able to register and buy a ticket for the Performance Development event |
Known Issues
| Description | Status | Date |
|---|---|---|
|
Password reset not working – the reset password emails are not being received. PLEASE NOTE THAT YOU MUST USE THE USERNAME AS SHOWN IN THE EMAIL YOU WERE SENT ON 1ST SEPTEMBER. If you use your email, it won’t work, as this is not the username that Azolve set up when it migrated our data to their system. If you prefer to have username = your email: |
Resolved | 21/09/2019 |
|
Members cannot register for events and are presented with an error message which prevents them from buying a ticket. |
Resolved | 18/09/2019 |
|
An event was booked and paid for but it is not appearing the member’s calendar |
Resolved | 17/09/2019 |
|
Members have an Account Verification status of pending, because the automated account verification status was not being updated when the members clicked the verification link. |
Resolved | 17/09/2019 |
